Success is a science; if you have the conditions, you get the result.” 

– Oscar Wilde –

Jam&Co Pty Ltd Terms & Conditions of our Services

(Terms of Service – As  at – 3 April 2019)

Commencement of Work

The client agrees to provide written approval of our provided quotation in an email or written letter before any work is commenced.

Payment for Projects

A 50% deposit is required before any project commences.

The client agrees to pay the remainder invoiced amounts within 30 days of receipt of an invoice.

Should the work/project time exceed 4 calendar weeks in duration, the client agrees to payment based on work done to date.

Should a 30 day payment term be unmet the client account will convert to payment upfront for all ongoing projects.

Payment plans are available.

All projects are invoiced in stages with payment required at the end of each stage. The stages are further documented in the client proposal document.

Any additional functionality, add-on’s or work outside the initial brief, will be quoted and invoiced, including any image purchases.

In the event where the clients overdue account is referred to a collection agency and/or law firm, the client will be liable for all costs associated which would be incurred as if the debt is collected in full, including legal demand costs.

Design/Service Fees

It is agreed that the fee for service shall be the cost estimated on this quotation unless work undertaken exceeds work/description outlined.

Should the work exceed the items specified in this quotation, the client agrees to pay appropriate fees for the excess work. This is defined by any work involving additions to the items on this quotation. Additional charges will be incurred where further creation/development is required beyond scope specified.

Jam&Co reserves the right to change quoted prices should conditions or design specifications vary from that as stated in the quotation documentation.

Liability Responsibilities

It is agreed that all work and materials provided for the client by Jam&Co will be free and clear of all liens and encumbrances and may be lawfully used by the client without infringing upon the rights of others including, and without limiting the generality of the foregoing, any copyright trade secret patent or trademark rights of any third party.


It is agreed that the client will have the exclusive right to retain and reproduce any artwork, manuals, information, material, reports and other output which is produced from the work outlined in this estimate once invoice has been paid. This granting of copyright does not extend to the use of design proposals submitted but not approved by the client for the work outlined in the supplied estimate.

Design Samples

The Client also agrees to allow Jam&Co to showcase any/all work created in the course of a project as part of the Jam&Co portfolio. Jam&Co acknowledges the confidential nature of client projects and agrees to only display project work once the product/site has been publicly launched/commences.


It is agreed that employees of Jam&Co shall not at any time either during the project or thereafter, except in the course of their duties, divulge any of the confidential affairs of the client or any of its clients or associated companies to anyone whatsoever without the previous contest in writing of the client.

Jam&Co recognise that any and all information the client shares with Jam&Co is regarded as confidential, whether it is business or personal information.

Jam&Co undertake not to, at any time, either directly or indirectly use or disclose any information the client shares with us in meetings, via email or on telephone conversations.

Jam&Co is obligated to keep the client’s privacy as a top priority when undertaking any projects.

Jam&Co will not distribute any documents, images, reports or other assets given to any non-disclosed third party unless contracted by Jam&Co or expressly released from confidentiality.

Unless there are legal requirements to disclose any information, Jam&Co and its employees will remain under this agreement even after completion of the project.

Cease of Project

In the event that either party wishes to cease work on the project, they should proceed by discussing it with the other party and request that the project be closed. In the event that a cease is agreed upon, the deliverable assets will be handed over to the client by Jam&Co and paid for by the client.

Duty of the client

The client agrees to provide Jam&Co with all required documents, assets and files to ensure the completion of deliverable’s.

Jam&Co bears no responsibility for untimely deliverance of project scope due to negligence by the client or slow communication procedures from the client.

Jurisdiction and governing law

Australian law shall apply to the proposal, deliverance of goods and terms in this contract unless otherwise specified.

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If after reading these General Terms of Service, questions, complaints or comments, please feel free to
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“Information and knowledge are central to democracy, they are conditions for development.” Kofi Annan